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At you will find a a collection of articles, tips, expert advice and resources designed to help parents keep up with what their children are doing on-line.

Parent Info is a free service for schools aimed to provide expert information to help children and young people stay safe online. You can visit the official website here,


Operation Encompass

The Heights Blackburn participates in Operation Encompass.

Operation Encompass is a unique Police and Education early intervention safeguarding partnership which ensures that a child’s school is informed, prior to the start of the next school day, that there has been an incident of Domestic Abuse to which the child or young person has been exposed, and which might then have an impact on them in school the following day.

Each school is informed of all Domestic Abuse incidents, not just those where an offence can be identified or those which are graded as high risk. The partnership recognises that all incidents of Domestic Abuse can be harmful to children and young people.

This information will be shared throughout the year, including school holidays and the weekends. Information will only be shared with the school by the police where it is identified that a young person was present, witnessed or was involved in a domestic abuse incident.

A nominated member of staff, known as a Key Adult, has been trained to liaise with the police.

At The Heights Blackburn our Key Adult is the Designated Safeguarding Lead, Helen Morris.She will be able to use information that has been shared with her, in confidence, to ensure that the school makes provision for possible difficulties experienced by children or their families. The Safeguarding team will keep this information confidential, and will only share it on a need to know basis, for instance, to teaching staff for the child or young person. It will not be shared with other school students.

Operation Encompass was first introduced in Plymouth in February 2011, and has proved very effective in providing appropriate and timely support to young people affected by domestic abuse. This initiative has been implemented across the whole of the Lancashire Police area.  If you would like some more information about it, you can view it online at

We are keen to offer the best support possible for our pupils and a recent review of Operation Encompass showed that it is beneficial and supportive for all those involved.



Particularly during the school closure due to COVID-19, the following guides may be helpful to parents:


Housing Needs

If you are struggling with housing needs or homelessness, please do not hesitate to contact services in Blackburn on 01254 585444 or 01254 666400 or in Lancashire on 0300 123 6720 or call 0344 515 1831 or visit or search: HOUSING NEEDS (insert your local area here).


If you require refuge from abuse please contact 0808 2000 247 or visit or visit contact 999 in an emergency situation or search: REGUFE FROM ABUSE 


If you are experiencing any difficulty, including the victim of abuse or mental health issues, or require someone to talk to, do not hesitate contacting 116 123 or visiting or search: SAMARITANS

The Wish Centre

If you have concerns around domestic violence, ring 999 immediately for support or ring 0300 561 0440 or search: DOMESTIC VIOLENCE HELP or search: THE WISH CENTRE

“The culture and ethos of the school encourages a caring and supportive environment in which learning and good behaviour can flourish.”


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