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If you are reading this and require emergency support, please contact 999 immediately.

If you require non-urgent support from our school, please do not hesitate to contact us on 01254 261655 during school hours or contact our Designated Safeguarding Lead, Helen Morris, on 07581 042491 or via e-mail on 

For other services, please see below

  • 101 – Non-emergency Police
  • 111 – Non-emergency Health (or contact your GP)
  • Accident & Emergency – (the closest A&E to The Heights Blackburn is at Royal Blackburn Hospital, Haslingden Rd, Blackburn BB2 3HH)
  • 01254 666400 – Blackburn with Darwen Children Services’ (social care)
  • 0300 123 6720 – Lancashire Children Services’ (social care)
  • 01204 331500 – Bolton Children Services’ (social care)
  • 01254 261655 – The Heights Blackburn reception team; they can pass your call on to a member of the DSL team immediately or email; – Helen Morris; The Heights Blackburn’s DSL

If you or someone you know may be or are in immediate danger or need urgent or emergency support ring 999 immediately.



Key safeguarding services and how to access them

For any support regarding concerns around you or another child’s safety, ring 0800 1111 or search: CHILDLINE

Mind Matters
For mental health support, search: MIND MATTERS

For LGBT+ support, ring 0300 330 0630 or search: LGBT+ SUPPORT

Stop it Now
For support if you’re the victim of sexual abuse, ring 0808 1000 900 or search: STOP IT NOW

If you need to talk to someone about your mental health or feeling suicidal, ring 0800 068 41 41 or search: PAPYRUS

If you need to talk to someone about your mental health, including trained counsellors, search: KOOTH

For concerns around your safety at school or in education, ring 0800 136 663 or email or search: NSPCC

The Brook
The Heights Blackburn is committed to supporting pupils feeling safe and healthy. If you require local sexual health support, ring 01254 268700 or search: SEXUAL HEALTH SUPPORT NEAR ME or visit THE BROOK BLACKBURN at 54-56 Darwen Street, Blackburn, BB2 2BL or search: THE BROOK BLACKBURN

Stop Hate
The Heights Blackburn is committed to supporting pupils feeling safe and is an inclusive school. If you require any support around racism, discrimination, prejudice or are the victim of a hate crime, ring 0800 138 1625 or search: STOP HATE UK.

Female Genital Mutilation
If you have any concerns at all around female genital mutilation, ring the police on 999 in an emergency case or 101 for non-urgent support, or 0800 028 3550 or email or search: FGM HELP

Prevent Duty
If you have any concerns around terrorism, radicalization or exploitation, ring 999 in cases of emergencies and urgent support, or 101 for non-urgent support, or visit the government’s website Educate Against Hate on or ring 020 7340 7264 or search: PREVENT DUTY HELP or search: CHANNEL HELPLINE

Karma Nirvana
If you have concerns that you or someone you know may be subjected to a forced marriage or honour based violence ring 999 immediately or 0800 5999 247, or contact the forced marriage unit via 020 7008 0151 or email or search: KARMA NIRVANA

Housing Needs
If you are struggling with housing needs or homelessness, please do not hesitate to contact services in Blackburn on 01254 585444 or 01254 666400 or in Lancashire on 0300 123 6720 or call 0344 515 1831 or visit or search: HOUSING NEEDS(insert your local area here)
If you require refuge from abuse please contact 0808 2000 247 or visit or visit contact 999 in an emergency situation or search: REGUFE FROM ABUSE 
If you are experiencing any difficulty, including the victim of abuse or mental health issues, or require someone to talk to, do not hesitate contacting 116 123 or visiting or search: SAMARITANS
The Wish Centre
If you have concerns around domestic violence, ring 999 immediately for support or ring 0300 561 0440 or search: DOMESTIC VIOLENCE HELP or search: THE WISH CENTRE

“The culture and ethos of the school encourages a caring and supportive environment in which learning and good behaviour can flourish.”


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